Our Cleaning Company in Aberdeen

Aberdeen Office Cleaning was established to provide a high quality cleaning service throughout the Aberdeen area. We have since then discovered that many of  the cleaning company in  Aberdeen area have developed a bad reputation for letting customers down.

We talk with a lot of companies around the Aberdeen area and always ask during the interview why they approached us and what problems they were having with their current cleaning company in Aberdeen.

Cleaning Company in Aberdeen complaints

The main complaints we have heard from businesses we have spoken with relate to issues such:

• Cleaning Company staff are not sufficiently well trained for the job. Can you imagine one of your own employees not being given induction training on even basic health and safety, fire safety or even how to clean?   It happens with some cleaning company in Aberdeen area.We have a set procedure to ensure all cleaning service staff receive full training from day one and ongoing support and guidance at all times
• Cleaning staff not turning up on time for the office clean. Imagine if that were to happen to you when you had a major new customer visiting to discuss a new contract.  What would be their first impression when they approach the building?  First impressions count a lot in business — don’t they?

By the way that is another reason why all our cleaning company in Aberdeen staff wear clean smart uniforms and ID Badges whenever they are on a customer’s premises.

• Standards not being met to the customers satisfaction.  As the Facility or Site Premises Manager you know just how much complaints from your own staff about the cleaners can soak up your time and can even lead to pitched battles about what is reasonable and what can be achieved with the given time frame.

We draw up a cleaning schedule based on the most important issues for you and your staff and we stick to it! We will even provide a means by which you and your staff can truly measure the quality of the cleaning standards.  No longer can a cleaning company in Aberdeen area say nobody else does it as we do.  This means an end to those judgmental views with one office worker saying it is not satisfactory when they don’t know what is expected from the cleaning company in Aberdeen.

Wouldn’t that simple exercise that we do automatically make life easier and less stressful for you?

• Customers were having to put cleaning equipment away.  Even we were surprised by this complaint about one  Cleaning Company in Aberdeen!  The customer’s managers were sometimes having to take time out to put cleaners equipment and tools away.

There can be no doubt about it that is the cleaners job.  But in their rush to get to the next job they did not even do a final walk round of their own area and see the chemicals and dirty mops left out.

We schedule workloads so cleaners are not going direct to another job before they have finished yours.  No more half finished cleans in your office.  No more cleaning up for you to do…

• Poor quality finishes on clean surfaces. When a cleaning company in Aberdeen visits your premises they should be discussing ways or slight changes to the cleaning schedule that can save you hundreds or thousands of pounds (dependent on big your offices are of course) on floor replacement costs.

Using the wrong techniques to clean can damage your floors and lead to earlier replacement. Our floor care and maintenance plans rather than just looking at floor cleaning plans can save you a lot of money in the longer term. Can you name one other cleaning company in Aberdeen that cares the way we do?

• Cancellation Clauses. We found a cleaning company in Aberdeen who had written into their cleaning contract that dissatisfied customers would have to give a standard THREE MONTH CANCELLATION clause.  Who could possibly say this was fair practice?

If you, as the customer, are not satisfied with the cleaning company in Aberdeen as they are not fulfilling their cleaning contract with you then you have to put with their shoddy standards for a full three months after canceling or pay for them to do nothing while you pay out again for a good cleaning company to do the work.

We would obviously prefer to sort out any issues with you before it got to that stage but if we can’t we have a simple one month cancellation clause in all our office cleaning contracts.

Our style of cleaning your office or workplace sounds good to you, doesn’t it?  Contact us now on 07944 446 312 to discuss your cleaning needs.

Interesting facts on Kingdom of Alba

Did you know Alba was one of the old names for Scotland? Actually the Kingdom of Alba only existed in theory rather than practice and has become known in more modern times only because Donald II (also known as Domnall mac Causantin) was described as King of Alba after his death.

The title seems to have died out after the death of Alexander III in 1286. The name Alba is one of convenience, as throughout this period the elite and populace of the Kingdom were predominantly Gaelic, or later Gaelic and Scoto-Norman, and differs markedly from the period of the Stewarts, in which the elite of the kingdom were for the most part speakers of English or Lowland Scots.

In those days even more than now the people of Alba stood for hard work and a strong ethical values (even if that did sometimes allow Scots to steal cattle from neighbouring clans).

We work to keep those old fashioned Kingdom of Alba standards and ensure some of those strong ethical stances are adopted in all our cleaning contracts. However we never led any attacks to steal cattle from any local clans. The motto for the Thomson clan is “Honesty is the best policy” and I support it.

On a personal point in the past I have been been a contributor to both a book on workplace ethics in public bodies and a number of articles in professional magazines as well as speaking regularly on the need for governance in the workplace. I look to continue practicing workplace ethics.

Ron Thomson

Cleaning Company in Aberdeen Area

I think you already know about how one bad cleaning company in Aberdeen area can create problems for you and our industry reputation and we want to see some of these practices stopped.
If you are looking for a cleaning company in Aberdeen then look no further just go to our contact page or phone the Area Manager on 07944 446 312 to arrange a discussion on your site.